Wine Dress

• Dry clean only.
  We use 100% pure natural fabrics. It is advisable to not wash the product with any other textile.
• Please store it in a dry place and away from direct sunlight as direct sunlight on the product might lead to color fading.

Please note: We are not liable for textiles that are hand washed/ cleaned other than dry
clean.

Shipping

• Co-ord sets: 10–15 working days (due to customizable size options).
  
• Tops: 7 working days.
  

Return & Exchange Policy

• Allowed within 5 days of delivery.
  
• Product must be unused, undamaged, with original tags & packaging.
  
• Returns/exchanges only accepted after confirmation from the brand. Pickup arranged in 1–3 business days.
  
• Nominal fee: ₹150 on all returns.
  
• Refunds/Exchanges:
  
  If exchanged for a higher value item → pay the difference.
  
  If exchanged for a lower value item → difference credited back.
  
  COD orders → refunded as store credit (valid 6 months).
  
  Refund/exchange processed after quality check (1–3 business days).
  
  
• Exchanges valid only for manufacturing defects or size issues.
  

Contact

📧 customercarehoz@gmail.com (mention order number).